Your order

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Ordering information


Here's everything you need to know about ordering your Interrail Pass online. Couldn't find an answer to your question? Get in touch!

General ordering information


Some European trains require an advance seat reservation. For more information about booking your train reservations, check out our helpful Reservation Guide.

Payment methods

Find out which payment methods you can use to buy your Interrail Pass.

View our payment methods

Did you order a mobile Pass?

A mobile Pass will not be delivered by physical mail, but you will receive it in your e-mail. Didn't receive yours? Get in touch with our Customer Service.


More information about the mobile Pass


Give yourself some extra peace of mind with Plus! Upgrade to Plus and you will be eligible for a free exchange or a 100% refund if your travel plans change. 

Paper Pass ordering information


Get an estimate on delivery times and charges for your country for your Pass.

Check delivery times

Refunds and exchanges

Sometimes circumstances change and you may need to return or exchange your Interrail Pass.

Read our Return Policy

Pass Protection

Don’t let the loss or theft of your Interrail Pass ruin your adventure. Protect your Pass and travel with peace of mind.

Learn about Pass Protection